Maurie AI vs Freshsales
One intuitive platform that makes scaling your business easy.
A Freshsales alternative for small businesses that want AI on every plan instead of an add-on priced per session, plus a phone receptionist, a Help Center, payments and email marketing, with users included.
AI included, not sold by the session.
Maurie AI covers the whole business: AI chat, CRM, quotes and e-signatures, payments, support, marketing, and local marketing. One platform, one customer record, one place to work.
An AI agent on every plan
Maurie AI’s AI agent answers on your website on every plan, Free included. At Freshsales, the Freddy AI Agent is an add-on at $49 per 100 sessions.
Calls answered too
The AI Phone Receptionist answers calls on its own US number, books into Google Calendar and transfers urgent calls. Freshsales lists chat, email and phone for your team, not an AI receptionist.
Users included, not priced per user
Maurie AI plans include a set number of users. Freshsales is priced per user, from $9 a user a month billed yearly.
Not listed on Freshsales’ pricing page — part of Maurie AI:
- An AI Phone Receptionist
- A published Help Center
- Landing pages
- Card payments and a cash register
- Google Business Profile and reviews
- Rewards and punch cards
With Maurie AI, they are part of the platform.
How Maurie AI and Freshsales compare
| Feature | Maurie AI | Freshsales |
|---|---|---|
| AI agent | ||
| AI chatbot for your website | Yes: Every plan, Free included | Partly: Freddy AI Agent add-on, $49 per 100 sessions |
| AI phone receptionist | Yes: A package on any plan, from $49 a month for 100 minutes | Not offered or not listed; see detail: Phone for your team on every plan; an AI receptionist is not listed |
| Live chat with your team | Yes: Starter and up: teammates accept the chat and reply live | Yes: Chat, email and phone on every plan |
| Sales & CRM | ||
| Contacts, companies, and lists | Yes: Contacts on every plan; companies, lists, and property history from Starter | Yes: Contacts with lifecycle stages on every plan |
| Custom properties on contacts | Yes: Custom properties on every plan, arranged in your own sections from Starter | Yes: Custom fields on every plan |
| Sales pipeline | Partly: Task boards with your own stages and column automations that update the contact; no separate deal board | Yes: Kanban deal view on every plan; deal insights from Pro; forecasting insights on Enterprise |
| Quotes, documents & payments | ||
| Quotes and e-signatures | Yes: Maurie Docs add-on | Partly: Branded documents add-on, $19 per user a month |
| Card payments and a cash register | Yes: Maurie Pay and Cash Register on every plan | Not offered or not listed; see detail: Not listed on its site |
| Customer support | ||
| Published Help Center | Yes: Starter and up, with your branding | Not offered or not listed; see detail: Not listed on its site |
| Marketing | ||
| Email campaigns and landing pages | Yes: Starter and up: email builder, landing pages with embed code and QR codes, your own sending domain | Partly: Email templates on Growth and sales sequences from Pro; landing pages not listed |
| Workflows | Yes: Starter and up: start from a form, a signed document, a tag, or a property change; send emails after a delay, create tasks, notify your team, request reviews | Yes: Basic workflows on Growth |
| Local marketing | ||
| Google Business Profile, reviews, and social posts | Yes: Local Marketing add-on, per location | Not offered or not listed; see detail: Not listed on its site |
| Plans | ||
| Free plan | Yes: Yes: 1 AI agent, 50 AI messages a month, 250 contacts, Cash Register | Partly: Plans shown start at $9 a user; 21-day free trial |
| How plans are priced | Yes: Per plan, with users included | Partly: Per user, per month |
✓ included · ◐ partly or with limits · — not offered or not listed; see each feature’s detail. Freshsales details from its public website, checked November 12, 2026.
Maurie AI or Freshsales?
Choose Maurie AI if…
- You want an AI chatbot on every plan without paying per session.
- You want AI to answer your phone calls as well.
- You prefer plans with users included over per-user pricing.
Choose Freshsales if…
- You run a sales team that needs sales sequences, territory management and forecasting.
- You want a low per-user price for a small sales team ($9 a user a month billed yearly).
- You already use other Freshworks products and want them connected.
What each one costs
Maurie AI
Maurie AI offers a Free plan, then Starter from $49 per month billed annually ($59 billed monthly) with 3 users included. Plans are priced per plan, not per seat.
Free $0 · Starter $49/mo billed annually ($59 monthly) · Growth $149/mo billed annually ($179 monthly) · Pro $399/mo billed annually ($479 monthly)
Compare every Maurie AI plan →Freshsales
Freshsales lists Growth at $9 per user per month billed annually ($11 monthly), Pro at $39 ($47) and Enterprise at $59 ($71), with a 21-day free trial. Add-ons on every plan: branded documents at $19 per user a month and the Freddy AI Agent at $49 per 100 sessions.
As listed on Freshsales’s website on November 12, 2026. Prices can change; check their site for current pricing.
Maurie AI vs Freshsales: common questions
Is Maurie AI a good Freshsales alternative?
Yes, if you want an AI chatbot on every plan, an AI Phone Receptionist, a Help Center, payments and email marketing in one account, with users included. If you run a sales team that needs sequences, territories and forecasting, Freshsales is built for that.
Does Freshsales include an AI chatbot?
The Freddy AI Agent is an add-on at $49 per 100 sessions. Maurie AI includes an AI chatbot on every plan, with 50 AI messages a month on Free and 1,000 on Starter.
Does Maurie AI have sales sequences?
Maurie AI workflows send emails after a delay when a form is submitted, a document is signed, a tag is added or a property changes. Freshsales’ sales sequences, on Pro and up, are built for outbound sales teams.
Sources
Freshsales is a trademark of its owner. Maurie AI is not affiliated with or endorsed by Freshsales. This comparison is based on publicly available information checked on November 12, 2026; features and prices may have changed since.
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