Maurie AI vs Ruby
One intuitive platform that makes scaling your business easy.
A Ruby alternative for small businesses whose callers mostly ask the same questions and want to book: an AI receptionist from $49 a month, with every caller saved to a built-in CRM.
An AI receptionist for a fraction of the minutes price.
Maurie AI covers the whole business: AI chat, CRM, quotes and e-signatures, payments, support, marketing, and local marketing. One platform, one customer record, one place to work.
AI instead of people, priced to match
Maurie AI packages start at $49 a month for 100 minutes. Ruby’s live receptionists start at $250 a month for 50 minutes and $395 for 100.
Every caller in your CRM
Each call is saved to the caller’s Maurie AI contact with the recording, transcript and summary, next to their chats, emails, tasks and payments.
Website chat by AI, on every plan
Every Maurie AI plan includes an AI chat agent for your website. Ruby’s live chat is answered by people, from $143 a month for 10 chats.
Not listed on Ruby’s pricing page — part of Maurie AI:
- A built-in CRM
- An AI chatbot for your own website
- Quotes and e-signatures
- Email marketing and landing pages
- A free plan
With Maurie AI, they are part of the platform.
How Maurie AI and Ruby compare
| Feature | Maurie AI | Ruby |
|---|---|---|
| Phone answering | ||
| Who answers | Yes: An AI receptionist on your business number | Yes: Live receptionists, with optional AI enhancements at no extra cost |
| Price to start | Yes: Packages of 100, 300, or 700 minutes a month for $49, $99, or $199, on any plan including Free | Yes: $250 a month for 50 minutes; $395 for 100; $720 for 200; $1,725 for 500 |
| Extra usage | Yes: Counted by the second; extra minutes at the package rate ($0.30, $0.25, or $0.20) up to a monthly limit you set | Partly: Overage rate not listed on its pricing page |
| When it answers | Yes: Every call, only the calls your team misses, or after hours: you choose | Yes: Live answering 24/7, including after hours, weekends and holidays |
| Booking appointments | Yes: Books into Google Calendar, Starter and up | Yes: Scheduling included |
| Transfers to your team | Yes: Transfers when the caller asks for a person or when it’s urgent, during your hours; after hours it takes a message | Yes: Flexible call forwarding and outbound call assistance |
| Spanish | Yes: English, or English and Spanish: it answers in the caller’s language | Yes: 24/7 Spanish and bilingual call handling |
| Recordings and transcripts | Yes: Every call saved with its recording, transcript, and summary; your team is notified with the caller’s name | Yes: AI-powered transcripts and voicemail transcription |
| Payments during the call | Partly: Not on the call; send a quote with Maurie Docs or take a card with Maurie Pay afterwards | Yes: Payment collection |
| Sales & CRM | ||
| Built-in CRM | Yes: Every caller saved to the built-in CRM, with the call on the contact’s timeline | Partly: Online portal and mobile app; a CRM is not listed on its pricing page |
| AI agent | ||
| Website chat | Yes: Every plan, Free included, answered by AI | Partly: Live chat answered by people, from $143 a month for 10 chats |
| Quotes, documents & payments | ||
| Quotes, e-signatures and payments | Yes: Maurie Docs add-on and Maurie Pay | Not offered or not listed; see detail: Not listed on its site |
| Plans | ||
| Free plan | Yes: Yes; the AI Phone Receptionist is a package on any plan, Free included | Not offered or not listed; see detail: No free plan listed |
| Setup fees | Yes: None | Yes: No fees for activation, onboarding, setup or customization |
✓ included · ◐ partly or with limits · — not offered or not listed; see each feature’s detail. Ruby details from its public website, checked November 12, 2026.
Maurie AI or Ruby?
Choose Maurie AI if…
- Most callers ask common questions, want to book, or leave a message.
- You want far more minutes for your budget and a CRM that keeps every caller.
- You want website chat answered by AI instead of paying per chat.
Choose Ruby if…
- Every caller should talk to a person, such as at a law office or a high-end service.
- You need HIPAA-compliant answering or payments taken during the call.
- You want people answering live chat on your website.
What each one costs
Maurie AI
Maurie AI offers a Free plan, then Starter from $49 per month billed annually ($59 billed monthly) with 3 users included. Plans are priced per plan, not per seat.
Free $0 · Starter $49/mo billed annually ($59 monthly) · Growth $149/mo billed annually ($179 monthly) · Pro $399/mo billed annually ($479 monthly)
Compare every Maurie AI plan →Ruby
Ruby lists virtual receptionist plans billed monthly at $250 for 50 minutes, $395 for 100, $720 for 200 and $1,725 for 500, all with the same features and optional AI enhancements at no extra cost. Live chat is $143 a month for 10 chats, $335 for 30 and $520 for 50, 20% less when added to a receptionist plan. It lists no fees for activation, onboarding or setup; overage rates are not shown.
As listed on Ruby’s website on November 12, 2026. Prices can change; check their site for current pricing.
Maurie AI vs Ruby: common questions
Is Maurie AI a good Ruby alternative?
Yes, if most of your callers ask common questions, want to book or leave a message, and you want a CRM that keeps every caller. If every caller should talk to a person, Ruby’s live receptionists are built for that.
Is an AI receptionist as good as a person?
For common questions, booking and messages, yes for most callers. Calls that need judgment or a human touch are better with a person; Maurie AI can transfer those to your team during your hours.
How much would 100 minutes cost?
On Maurie AI, the 100-minute package is $49 a month on any plan. Ruby lists $395 a month for 100 receptionist minutes.
Sources
Ruby is a trademark of its owner. Maurie AI is not affiliated with or endorsed by Ruby. This comparison is based on publicly available information checked on November 12, 2026; features and prices may have changed since.
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