AI Phone Receptionist for Plumbers
You can’t answer the phone with your hands under a sink. Maurie AI answers every call on your business number, gets the job details, books the visit and tells you who called, so the next leak doesn’t go to the plumber down the road.
What callers ask, and what happens next.
“My water heater is leaking.”
Urgent calls can be transferred straight to your phone during your hours, or taken as a message with the address and a callback number.
“Can you give me a bathroom quote?”
The receptionist collects what the job needs and the caller’s details, and the lead lands in your CRM.
“Do you service my area?”
It answers from your own website, service-area page and FAQs, not from guesses.
“When can someone come out?”
On Starter and up it checks your Google Calendar and books the visit during the call.
Set up in three steps.
- 01
Teach it about your business
Train it on your website, files, and FAQs, or start from a chat agent’s training. Give it a name, pick its voice, and write what callers hear first.
- 02
Decide when a person steps in
Let it answer every call, only the calls your team misses, or after hours. Transfer callers when they ask for a person, only when it’s urgent, or have it take a message instead.
- 03
Test, then go live
Talk to it from your browser first. Then choose a package, pick a US number or forward your existing one, and it starts answering.
How a call sounds.
MiaThanks for calling Hart Plumbing, this is Mia. How can I help?
CallerHi, our kitchen sink is backing up and it’s starting to smell.
MiaSorry about that. Is any water leaking onto the floor right now?
CallerNo, it’s just not draining.
MiaGot it. I can book a technician. I have tomorrow at 9 am or 1 pm. Which works better?
Caller9 am, please.
MiaYou’re booked for tomorrow at 9 am. Can I get your name and address?
An example call. Hart Plumbing and Mia are made-up names. Every real call is saved with its recording, transcript and summary, and your team is notified with the caller’s name.
The job keeps moving.
A contact in your CRM
The caller becomes a contact with the call’s recording, transcript and summary attached.
Quotes and payment
Send a quote for e-signature with Maurie Docs, and take a card payment with Maurie Pay when the job is done.
Reviews
Ask happy customers for a Google review with an automated follow-up.
It learns your answers
Questions the receptionist couldn’t answer are listed for you. Answer one once and it knows next time.
From $49 a month, on any plan.
AI Phone Receptionist is a separate monthly package for each receptionist, available on every plan including Free: AI Receptionist 100 at $49, AI Receptionist 300 at $99, or AI Receptionist 700 at $199 a month. Appointment booking needs Starter or above. US phone numbers only.
See all Maurie AI plans →AI receptionist for plumbers: common questions
Can it handle emergency calls at night?
Choose “after hours” and it answers when you’re closed: it takes the caller’s details and the problem, and your team is notified. Transfers to a person happen during your set hours.
Will my customers know it’s AI?
It introduces itself with the name and greeting you choose. You decide what it says.
Can I keep my current number?
Yes. Forward your existing number, or pick a new local US number by area code or ZIP code.
What if it doesn’t know an answer?
It takes a message, and the question shows up in your list so you can add the answer for next time.
Does it work with my calendar?
It books appointments into Google Calendar on Starter and up.
What does it cost?
Add it to any Maurie AI plan, Free included: AI Receptionist 100 at $49, 300 at $99, or 700 at $199 a month. Minutes are counted by the second and you set a monthly limit. US phone numbers only.
Answer every call
from today.
Create a free account, test the receptionist from your browser, then pick a number.
Get started for free →US phone numbers only. Appointment booking needs Starter or above.