AI Phone Receptionist for Salons
Your stylists can’t put down the scissors to answer the phone, and a client who reaches voicemail books somewhere else. Maurie AI answers on your salon’s number, quotes from your service menu, books the appointment and sends you the details.
What callers ask, and what happens next.
“Do you have anything Saturday morning for a cut and color?”
On Starter and up it checks your Google Calendar and books an open slot during the call.
“How much is balayage?”
It quotes from your service menu, including “starting at” prices and when a consultation comes first.
“Can I book with Jasmine again?”
It notes the stylist the client asks for, so your front desk can confirm the right chair.
“I need to move my appointment to next week.”
It takes the change with the client’s name and the new day they want, and your team is notified to confirm it.
Set up in three steps.
- 01
Teach it about your business
Train it on your website, files, and FAQs, or start from a chat agent’s training. Give it a name, pick its voice, and write what callers hear first.
- 02
Decide when a person steps in
Let it answer every call, only the calls your team misses, or after hours. Transfer callers when they ask for a person, only when it’s urgent, or have it take a message instead.
- 03
Test, then go live
Talk to it from your browser first. Then choose a package, pick a US number or forward your existing one, and it starts answering.
How a call sounds.
IvyThanks for calling Willow & Pine Salon, this is Ivy. How can I help?
CallerHi, I’d like a trim and a gloss sometime this week.
IvyOf course. A trim with a gloss takes about an hour and a half and starts at $95. I have Thursday at 4 pm or Saturday at 10 am.
CallerSaturday at 10 is perfect.
IvyDo you have a stylist you usually see?
CallerJasmine, if she’s in.
IvyI’ve noted Jasmine for Saturday at 10 am. Can I get your name and a phone number?
An example call. Willow & Pine Salon and Ivy are made-up names. Every real call is saved with its recording, transcript and summary, and your team is notified with the caller’s name.
The job keeps moving.
Every client on file
The caller becomes a contact in your CRM with the call’s recording, transcript and summary, plus your own properties like favorite stylist, color formula and birthday.
Rewards for regulars
Run a digital punch card in Rewards on Starter and up: clients scan a QR code at the front desk and your team approves the stamp.
Paid at the front desk
Ring up services and retail products with the Cash Register in the iPhone app, or take a card payment with Maurie Pay.
Rebooking and reviews
Send an automated email asking for a Google review after the visit, and another when it’s time to book again.
From $49 a month, on any plan.
AI Phone Receptionist is a separate monthly package for each receptionist, available on every plan including Free: AI Receptionist 100 at $49, AI Receptionist 300 at $99, or AI Receptionist 700 at $199 a month. Appointment booking needs Starter or above. US phone numbers only.
See all Maurie AI plans →AI receptionist for hair and nail salons: common questions
Can it answer only when the front desk is busy?
Yes. Choose “only the calls your team misses” and it picks up when nobody else does, or let it answer every call.
Does it work with the booking system I already use?
It books into Google Calendar on Starter and up. If your salon books somewhere else, it takes the request with the client’s details and your team confirms it.
Can it answer in Spanish?
Yes. Set the receptionist to English and Spanish and it answers in the language the caller uses.
Can I keep my salon’s number?
Yes. Forward your existing number to the receptionist, or pick a new local US number by area code or ZIP code.
What does it cost?
Add a package to any Maurie AI plan, Free included: $49 a month for 100 minutes, $99 for 300 or $199 for 700, counted by the second, with a monthly limit you set. Booking needs Starter or above. US phone numbers only.
Answer every call
from today.
Create a free account, test the receptionist from your browser, then pick a number.
Get started for free →US phone numbers only. Appointment booking needs Starter or above.